Privacy Policy

Privacy Policy 2023

At Dimlaj Emirates, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website dimlajemirates.com. By accessing and using our website, you consent to the practices described in this Privacy Policy.

Information Collection
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and postal address, when you voluntarily provide it to us through our website, such as when making a purchase, subscribing to our newsletter, or contacting us through our contact form.

1.2 Log Data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and timestamps. This data helps us analyze trends, administer the website, and track user engagement.

Use of Information
2.1 Personal Information: We may use your personal information to process your orders, respond to your inquiries, send you promotional materials, provide customer support, and improve our products and services. We may also use your information for internal purposes, such as data analysis and research.

2.2 Marketing Communication: We may send you marketing communications and newsletters about our products, special offers, and events. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

Information Sharing
3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting business, or providing services to you. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

3.2 Legal Compliance: We may disclose your personal information as required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security
We take reasonable measures to protect the security of your personal information. However, please be aware that no data transmission over the internet or storage system can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of your data transmitted to our website.

Third-Party Websites
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites and are not responsible for their actions. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with a revised "Effective Date" indicated at the top. We encourage you to periodically review this Privacy Policy to stay informed about how we handle your personal information.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at customercare@dimlaj-emirates.com